Return and Exchange policy

We hope you loved our products, but if for any reason you’re not satisfied, you can return or exchange your item under the following conditions: The product must be unused and in its original packaging. The request must be made within 48 hours of receiving the order. We will cover the return shipping costs in the following cases: If the product arrives damaged, broken, in poor condition, or does not match the description on our website. If you wish to return or exchange an item without any error or defect from our side, you will be responsible for the shipping and delivery charges. You may return the item using any shipping company of your choice. Contact us to receive our return address, or if you need help arranging the return via our shipping provider. Refunds will be issued to your account via Wish transfer within 7 business days. Please note that only the product amount will be refunded. Delivery, shipping, taxes, and any other fees are non-refundable. To initiate a return or exchange, please email us at: info@nkbeautyzone.com